contact us

If you have questions regarding your PolarExpress Card, please contact:

The PolarExpress Office, 116 Eielson Bldg.  
Office Hours: Monday, Tuesday, Wednesday and Friday from 8:00am to 5:00pm*
Phone: (907) 474-1547 
Email: fyexprss@uaf.edu
Mail:  PolarExpress
            PO Box 756090
            Fairbanks, AK 99775

*We have extended hours on Thursday from 8AM to 5:30PM in case you can't make it before 5 o'clock. Our office is located in the Eielson Building in room 203. That's just up the stairs from the Financial Aid Office.

If you have questions regarding off campus merchants, please contact:

Off Campus Solutions
Office Hours: Monday – Friday from 9:00am – 6:00pm EST
Phone:  (800) 345-6126 
Email: info@offcampussolutions.com